Our microtransit technology allows transit systems to be more flexible and cost effective. We’re focused on simplifying the transit experience for riders using our integrated platform to provide point-to-point, flex route and fixed route transit services.
Enhance or create transit modes with right-sized vehicles, flexible configurations and data driven models.
Ensure systemwide efficiency with advanced carpooling, full integration and vehicle resource allocation.
Promote positive behavioral changes with easy to use, high frequency and highly accessible transit services.
Replace low performing routes with more flexible and cost effective options.
Provide on-demand access to and from transit hubs and key points of interest.
Give riders an easy alternative to using personal vehicles, freeing up valuable parking spaces.
Provide cost effective coverage to low density areas currently underserved by transit options.
Reduce your environmental impact with our carpool technology and electric vehicles options.
Make getting to and from work a breeze with high frequency and on demand transit services.
Request rides and view routes. Riders always see a calculated wait time before requesting a ride, no matter how many pickups are in front of them.
View ordered queue of pickups and dropoffs, or route stops. Driver only sees the rides assigned to them in the order in which they should be completed.
Color coded overview of each driver shift makes it easy to view performance. Playback rides to ensure drivers showed up on time to the right place.
Launch your custom system in a matter of days. Our implementation team does the heavy lifting for you with onsite or remote training of your staff.
View key performance indicators and reporting for systemwide service, as well as for individual service lines.
Color coded overview of each driver shift makes it easy to view performance. Playback rides to ensure drivers showed up on time to the right place.
Never provided transportation before or looking to outsource your transit program to a trusted provider? Downtowner has over 8 years of experience designing and operating microtransit and fixed route programs for cities and transit agencies.
Whether it’s 4 passenger, electric sedans or 20 passenger, 4WD shuttles, we know what vehicles will get the job done. We source dedicated vehicles for each of our transit programs.
All drivers are thoroughly trained and background checked employees. Onsite management ensures the highest level of service is provided.
Launch your custom system in a matter of days. Our implementation team does the heavy lifting for you with service design, vehicle procurement and training local drivers.
View key performance indicators and reporting for systemwide service as well as for individual service lines or zones.
Color coded overview of each driver shift makes it easy to view performance. Playback rides to ensure drivers showed up on time to the right place.
Request rides and view routes. Riders always see a calculated wait time before requesting a ride, no matter how many pickups are in front of them.
View ordered queue of pickups and dropoffs, or route stops. Driver only sees the rides assigned to them in the order in which they should be completed.
View real time tracking of online drivers and ride progress. Create new rides for non smartphone users.
Define where riders can go.
Design route paths and stops.
In-app surveys while riders wait for pickup.
Redirect riders in a certain area to a designated pickup location.
Configure static or dynamic pricing.
Direct certain types of riders to certain types of vehicles.
If a rider tries to request an on demand trip that fits along one of our fixed routes, our app recognizes this and directs the rider to use the route instead, so we aren’t duplicating services.
Our fleet can include any number of ADA accessible vehicles. Passengers who need ADA access can tap the ADA button on the passenger selection screen when requesting a ride and a fully accessible vehicle will be assigned their trip.
Absolutely. Many of our clients offer both options for ride requests. Our dispatchers use the dashboard to enter rides into the same system that is dispatching app requested rides. The system will calculate a wait time for the dispatcher and automatically assign the ride to the right driver.
Nope! Our algorithms were built to build queues of rides for each online driver. For example, we could have two drivers online servicing 10 outstanding rides requests. Each of those ride requests will get a calculated wait time because our system is deciding which rides to assign to which driver, and the order each will be completed.
Connect one-on-one for a live demonstration with an expert to see how Downtowner can fit your needs.
